Privacy Policy

Last Updated: August 15, 2026

Hotels Wall Co. (“Hotels Wall Co.,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, making a purchase, contacting us, or otherwise interacting with our services.

This Privacy Policy explains how we collect, use, disclose, and protect your information and describes certain rights you may have regarding your personal information.

By using our website or services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you provide directly to us, including:

• Name

• Billing address

• Shipping address

• Email address

• Telephone number

• Order and transaction information

• Company or organization name

• Information submitted through contact forms

• Information submitted through commercial or hospitality project inquiries

• Customer service communications

• Product preferences and purchase history

When you make a purchase, payment information may be collected and processed by our payment processors. Hotels Wall Co. may not directly store complete credit or debit card information.

We may also automatically collect certain information when you use our website, including:

• IP address

• Browser type

• Device type

• Operating system

• Referring website

• Pages viewed

• Time spent on pages

• Approximate geographic location

• Website interactions

• Shopping activity

• Cookie and similar technology information

2. How We Use Your Information

We may use personal information to:

• Process and fulfill orders

• Arrange shipping and delivery

• Provide order confirmations and updates

• Process payments and refunds

• Communicate with customers

• Respond to customer service requests

• Respond to hotel, resort, casino, commercial, or hospitality project inquiries

• Prepare commercial or bulk-order quotes

• Improve our website, products, and customer experience

• Personalize website content

• Detect and prevent fraud or misuse

• Maintain website security

• Conduct analytics

• Measure advertising and marketing performance

• Send promotional communications where permitted by law

• Comply with applicable legal obligations

3. Cookies and Tracking Technologies

Hotels Wall Co. may use cookies, pixels, analytics technologies, and similar tools to operate and improve our website.

These technologies may be used to:

• Keep items in your shopping cart

• Remember website preferences

• Understand website traffic

• Measure website performance

• Understand how visitors interact with our website

• Prevent fraud

• Provide relevant advertising

• Measure advertising campaigns

You may be able to manage cookies through your browser settings or through privacy controls made available on our website.

Disabling certain cookies may affect the functionality of some parts of the website.

4. How We Share Personal Information

We may share personal information with companies that assist us in operating our business, including:

• E-commerce platform providers

• Payment processors

• Printing and manufacturing partners

• Fulfillment providers

• Shipping and logistics companies

• Customer service providers

• Email and communications providers

• Website hosting providers

• Analytics providers

• Advertising and marketing platforms

• Fraud prevention and security providers

• Professional advisers such as accountants, attorneys, and consultants

These providers may receive information only as reasonably necessary to perform services for Hotels Wall Co., subject to their own legal obligations and contractual arrangements.

We may also disclose information when required by law, court order, governmental request, or when reasonably necessary to protect Hotels Wall Co., our customers, our property, or others.

5. Advertising and Analytics

We may work with third-party advertising and analytics providers to understand website usage and promote Hotels Wall Co.

These providers may use cookies, pixels, device identifiers, and similar technologies to collect information about interactions with our website.

Depending on applicable law, certain advertising activities may be considered the “sale,” “sharing,” or processing of personal information for targeted advertising purposes.

Where legally required, we will provide applicable methods for consumers to exercise opt-out rights.

6. Email and Marketing Communications

If you subscribe to our mailing list, make a purchase, or otherwise consent to receive marketing communications, we may send information regarding:

• New artwork

• Collections

• Product launches

• Promotions

• Hospitality collections

• Special offers

• Company news

You may unsubscribe from promotional email communications at any time using the unsubscribe link contained in the email.

Transactional communications related to orders, customer service, payments, or account activity may still be sent when necessary.

7. Data Retention

We retain personal information for as long as reasonably necessary to:

• Fulfill orders

• Maintain business and transaction records

• Provide customer support

• Resolve disputes

• Prevent fraud

• Enforce agreements

• Meet accounting, tax, and legal requirements

Retention periods may vary depending on the type of information and applicable legal requirements.

8. Data Security

Hotels Wall Co. uses reasonable administrative, technical, and organizational safeguards intended to protect personal information.

However, no website, internet transmission, electronic storage system, or method of communication can be guaranteed to be completely secure.

You are responsible for protecting passwords and account credentials associated with services you use.

9. Your Privacy Rights

Depending on where you live, applicable privacy laws may provide rights regarding your personal information.

These rights may include the ability to:

• Request access to personal information

• Request information about how personal information is used

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request a copy of certain personal information

• Object to or restrict certain processing

• Withdraw consent where processing is based on consent

• Opt out of certain targeted advertising

• Opt out of certain sales or sharing of personal information

• Request data portability where applicable

Hotels Wall Co. will not unlawfully discriminate against you for exercising applicable privacy rights.

To submit a privacy request, contact:

Support@hotelswallco.com

We may need to verify your identity before completing certain requests.

10. California Privacy Rights

California residents may have additional rights under applicable California privacy laws.

Depending on whether those laws apply to Hotels Wall Co. and the particular processing activity, California consumers may have rights relating to:

• Knowing what categories of personal information are collected

• Knowing the sources and purposes for which personal information is collected

• Knowing categories of third parties to whom information is disclosed

• Accessing personal information

• Correcting inaccurate personal information

• Deleting certain personal information

• Opting out of certain sales or sharing of personal information

• Limiting certain uses of sensitive personal information where applicable

• Receiving equal service and pricing when exercising privacy rights

To submit a California privacy request, email:

Support@hotelswallco.com

If Hotels Wall Co. engages in activities legally defined as selling or sharing personal information, applicable opt-out mechanisms will be provided as required by law.

11. International Visitors

If you access Hotels Wall Co. from outside the United States, your information may be processed or stored in the United States or other countries where our service providers operate.

Privacy and data protection laws in these countries may differ from those in your country of residence.

Where applicable, we process personal information under legally recognized grounds such as:

• Performance of a contract

• Consent

• Legitimate business interests

• Compliance with legal obligations

Residents of certain jurisdictions, including the European Economic Area, United Kingdom, or similar jurisdictions, may have additional data protection rights.

12. Children's Privacy

Hotels Wall Co. is not intended for children under 13 years of age.

We do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact Support@hotelswallco.com so that we can review and, where appropriate, delete the information.

13. Third-Party Websites

Our website may contain links to third-party websites, services, social media platforms, payment providers, or other services.

Hotels Wall Co. is not responsible for the privacy practices, security, content, or policies of third-party websites.

We encourage users to review the privacy policies of third parties before providing personal information.

14. Business Transfers

If Hotels Wall Co. participates in a merger, acquisition, financing transaction, restructuring, sale of assets, bankruptcy, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

15. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, technology, practices, services, or applicable laws.

When changes are made, the revised policy will be posted on our website with an updated “Last Updated” date.

We encourage visitors to review this Privacy Policy periodically.

16. Contact Us

For questions about this Privacy Policy, our privacy practices, or requests concerning your personal information, contact:

Hotels Wall Co.
Email: Support@hotelswallco.com