Contact information
Contact Information
We’re here to help with questions about orders, shipping, artwork, bulk purchases, hotel projects, and commercial hospitality inquiries.
Customer Support
For general questions, order assistance, shipping updates, returns, refunds, or product support, contact:
Email: Support@hotelswallco.com
Please include your order number when contacting us about an existing purchase.
Hotel, Resort & Commercial Inquiries
Hotels Wall Co. works with hospitality and commercial clients, including:
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Hotels
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Resorts
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Casinos
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Motels
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Restaurants
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Offices
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Interior designers
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Property developers
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Hospitality groups
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Commercial projects
For bulk orders, multi-room projects, large-format artwork, or custom hospitality requirements, contact:
Email: Support@hotelswallco.com
When requesting a commercial quote, please include as much information as possible, such as:
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Property or company name
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Number of rooms or spaces
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Estimated quantity of artwork
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Preferred artwork sizes
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Desired styles or collections
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Shipping destination
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Project timeline
Order Support
For questions regarding an existing order, please provide:
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Full name
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Order number
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Email address used for the purchase
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Brief description of your request
This helps us locate your order and respond more efficiently.
Damaged or Defective Orders
If your artwork arrives damaged or defective, please contact:
Include your order number and clear photographs of the product, packaging, and shipping labels.
Please refer to our Return & Refund Policy for complete claim requirements.
Shipping Questions
For tracking, delivery, address, or shipping-related questions:
Please include your order number and tracking number, if available.
Business Hours
Customer support inquiries are reviewed during regular business days.
Response times may vary during weekends, holidays, high-volume periods, or large commercial projects.
We aim to respond to customer inquiries as quickly as possible.
Hotels Wall Co.
Hotels Wall Co.
Premium Wall Art for Hotels, Resorts & Hospitality Spaces
Customer Support: Support@hotelswallco.com
For all customer service, commercial, hospitality, and order-related inquiries, please contact us by email.